Primo 100% Natural Lump Charcoal Primo

Fast shipping and professional packing

We offer a wide range of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse personnel is highly-skilled and will wrap your goods in accordance with our exact and accurate specifications. Your items will go through an extensive inspection and be properly packaged prior to being sent out. Every day we ship thousands of packages to clients across many countries. This demonstrates our dedication to be the largest online retailer on earth. These warehouses are in Europe as much as they are in USA.

Orders that contain more than 1 item are given processing time in accordance with the item.

Prior to shipment, we check the item thoroughly. Most orders are now shipped within 48 hrs. The delivery time will be between 3-7 days.

Returns

The inventory is always changing and we are unable to fully manage it due to the fact that many parties are involved, which includes our warehouse and factory. The stock levels may fluctuate at any time. Please be aware it's possible your order could run out of stocks after you place the order.

Our policy lasts for thirty days. We are unable to replace or refund your purchase if it has been 30 days since you purchased it.

To be considered eligible for return it must be in its original packaging, unopened and in the same state as you received it in. The item should be returned in its original packaging.